Terms and Conditions
Terms and Conditions
Effective Date: 12/12/2024
Welcome to Emerald Property Management. By accessing or using our services, website, or communication tools, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully.
1. Acceptance of Terms
By engaging with Emerald Property Management, you agree to these Terms and Conditions and any policies referenced herein, including our Privacy Policy and Terms of Service. If you do not agree, you must discontinue using our services.
2. Services Provided
Emerald Property Management provides property management services, including leasing, maintenance coordination, rent collection, and related communication. We reserve the right to modify, suspend, or discontinue any service at our discretion and without prior notice.
3. Communication
a. SMS and Email Communication
By using our services, you consent to receive communications from us via SMS, email, or other methods. These communications include updates, reminders, and service notifications.
Messaging Details:
Messaging frequency may vary.
Message and data rates may apply.
To opt out of SMS messages, text STOP to any message.
For assistance, text HELP or visit our website at https://www.emeraldpropertymgmt.com/.
For more details, refer to our Privacy Policy.
b. Accuracy of Contact Information
You agree to provide accurate and up-to-date contact information and notify us promptly of any changes.
4. Tenant and Property Data
We manage tenant and property-related data responsibly and in compliance with applicable laws. This data is used solely to provide and enhance our property management services.
5. Payment Terms
All fees and payments are due as specified in your property management agreement or invoice. Late payments may be subject to additional charges.
6. Website Use
a. Content Ownership
All content on our website, including text, images, logos, and materials, is the property of Emerald Property Management and may not be used without our express consent.
b. Prohibited Activities
You agree not to misuse our website or services, including but not limited to unauthorized access, data scraping, or interfering with our systems.
7. Limitation of Liability
Emerald Property Management is not liable for any indirect, incidental, or consequential damages arising from the use of our services. Our total liability shall not exceed the amount paid by you for services rendered.
8. Indemnification
You agree to indemnify and hold Emerald Property Management harmless from any claims, damages, or expenses resulting from your use of our services or breach of these Terms and Conditions.
9. Termination
We reserve the right to terminate your access to our services for any reason, including violation of these Terms and Conditions.
10. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the State of Maryland. Any disputes shall be resolved in the courts of Maryland.
11. Changes to Terms
We may update these Terms and Conditions from time to time. Changes will be posted on our website with the updated effective date. Continued use of our services indicates your acceptance of the revised terms.
12. Contact Information
For questions or concerns regarding these Terms and Conditions, please contact us at
Email - admin@emeraldpropertymgmt.com
Emerald Property Management
P.O. Box 13, Upper Falls, MD 21156
